Parent Tech Support

PARENT TECH SUPPORT

Student Device or Password Issues:  
Call the Help Desk or submit a Support Ticket

FOCUS & Schoology:

Creating a Parent Account for Focus/Schoology  (English)

Report Cards in FOCUS:  
Students and families log in to the Focus Student Portal to view Report Cards. Directions are available on the website and the process can be
viewed in a 
screencast


Schoology Access & Navigation:

Accessing Your Child's Account and Switching Between Multiple Child Accounts:

Languages:  English  | Arabic  |  Spanish  |  Urdu  |  Yoruba

Navigating the Parent View in Schoology:
Languages:  English  | Arabic  |  Spanish  |  Urdu   | Yoruba

Navigating the Student View in Schoology:
Languages:  
English  | Arabic  | French  |  Russian  |  Spanish  |  Urdu  | Uzbek  |  Vietnamese  | Yoruba


Internet access:
Baltimore County Public Library
Internet Essentials (low-cost home internet)